:: Prime Internet :: Support

:: SUPPORT ::

Prime Internet offers several different sources for technical support depending on the specific services you have with us. For most of our customers our online support system is where you want to start. It contains our extensive online knowledgebase and the ability to open new support case tickets.

CLICK HERE FOR OUR ONLINE SUPPORT SYSTEM

:: QUICK LINKS ::

What is Bandwidth?

Do I need a Dedicated Server?

What is Spam?

Difference in Virtual Hosting and
Virtual Dedicated Servers (VDS)

You can engage our technical support support desk for a support ticket by sending us an eMail. Please use the links on the left for this.

For all our Dedicated Circuit customers on GigE, FastE, OC3, and OC12 customers please call our NOC center for any technical assistance at: 714-669-9638 or sales@primenetwork.net.

You can also call your sales rep for personalized assistance with non-critical issues.